24/7 Hour customer service

Customer service can be the make or break point of your business. 54% of all consumers say that they have higher customer service expectations than they did just one year ago. 

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    HELP DESK BY ZEPTO SYSTEMS CONSULTANCY

    Whether you need to setup your first, second or third line of technical support, we are here to help you. A customer service that lends an ear to the problems or questions of the customers and leads and provides them with practical solutions is what makes a good customer service. Quick response, thorough knowledge of the service/product being sold and being a good listener are three of the most crucial factors of a killer customer service. 

    Experience professional customer service

    With Zepto Systems, all the queries of your customers will get answered by our experienced and expert customer representatives. 

    aligned with your business goals

    We provide customer service that is aligned with your business goals. You see an instant boost in your sales and revenue. 

    Service Models we Offer

    We provide solutions that drive growth. Over a decade of serving a diverse group of clients from tech startups to multi-national enterprises, we have prepared a proven success mechanism ready to be tailored for you. We have optimized our growth not by following the steps of top IT consulting firms, but creative innovative solutions.  Serving our clients’ best interests, we provide flexible and standard services categorized in three delivery models that we can tailor around your needs targeting your organizational requirements, goals and needs. Fast growth usually bundled with up to 60% of cost savings

    WE ARE YOUR TECH TEAM

    A holistic approach to your technology development with a fully managed solution where we are your complete IT team. Our dedicated experts manage your project, and full ownership of the development and technological operations to provide you with the best results.

    fix cost project delivery

    A strategic approach to your project delivery where we take requirements from you and deliver a complete working solution with full ownership of project delivery. While the project has your vision and strategy, our team works to deliver your dream project.

    REMOTE CLOUD EMPLOYEES​

    A cloud service providing you direct access to the top IT experts in the world, either working from our offices or stationed on-site according to your requirements. We can deploy experts from our existing pool or hire on-demand. 

    Our Partners

    Why choose Zepto Systems Consultancy

    Zepto Systems has been working in the local and international market for more than a decade now. We have served to a diversified group of clients over the years and are proud of delivering exactly what we promise. With our expert services, you still get to have control over your business while leaving the behind-the-scenes working on us. There are several factors which came into play, making us the best option to choose for migration consultancy. Here are a few:

    • Cut down Costs: Hire two senior level resources in the budget of one fresh in-house Java developer.
    • Save time: Build your own team from scratch by interviewing our pre-scanned profiles.
    • No hidden costs: We don’t have any hidden charges that might come up later.
    • Bullet-proof security: Your data is protected with us via a non-disclosure agreement.
    • Flexibility: Our clients are free to scale their teams whenever they wish according to the project requirements.
    • Great inter-personal skills: All of our resources have excellent English speaking and interpersonal communication skills which eliminates any barriers which are a common problem in out-sourcing.
    • Fully-dedicated team: Dedicated resources for your project ensure timely delivery of the project and highest quality.
    • Work on your terms: We believe that every client has the right to outsource experienced teams at cost-effective rates and this is why we provide the most budget-friendly right sourcing packages.

    remain responsive 24/7 hours

    When it comes to customer service, there are no off-days or off-hours. We value each of your customer and respond to them, no matter what day or time it is. Our expert customer service representatives ensure that your valued customers are always communicated in an educated manner. Equipped with technical knowledge and great interpersonal skills, they leave no stone unturned in taking your current customer service to a whole new level. 

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